SMS marketing

Shopify SMS marketing agency in the USA, without the TCPA headaches.

Compliant list building, abandoned cart SMS, VIP segment campaigns, and the channel orchestration that makes SMS additive to email instead of cannibalizing it. Attentive, Klaviyo SMS, or Brevo SMS, built clean from the start.

Shopify Plus PartnerShopify Select Partner5.0 on Shopify Partners · Premier Verified on Clutch

In detail

What we actually build

SMS open rates run 90%+ vs email’s 25–35%. SMS click rates are 3–5x higher. SMS conversion rates are 2–4x. The catch: it has to be done with compliance and restraint, or you’ll burn the channel.

  1. Compliant list building

    TCPA, GDPR, and platform-specific consent flows

  2. Welcome sms sequences

  3. Abandoned cart sms

    coordinated with email, not stacked on top

  4. VIP and segmented campaign SMS

  5. Transactional sms

    order confirmations, shipping updates

  6. Two-way conversational SMS for high-touch brands

  7. Channel orchestration

    email + SMS + push working as one

Process

How the work runs, step by step.

Step 01

SMS audit

current setup, compliance review, list health

01
02
Step 02

Compliance review

TCPA, GDPR, platform terms

Step 03

List growth strategy

popups, checkout opt-in, post-purchase opt-in

03
04
Step 04

Flow build

welcome, abandoned cart, VIP

Step 05

Campaign cadence n

typically 2–4 SMS campaigns per month, not daily

05
06
Step 06

Compilance

Quarterly compliance and performance review

Start a project

Got a project in your mind?

Tell us what the store needs to do. A senior engineer replies with a scoped answer, not a sales deck.

In detail

Proof

Multiple Attentive deployments across beauty and lifestyle brands in the portfolio. Klaviyo SMS rollouts coordinated with existing email programs.

FAQs

What's the difference between Attentive and Klaviyo SMS?

Attentive is SMS-first, better creative tools, better short-code reputation, stronger consumer-facing SMS UX. Klaviyo SMS is email-first with SMS as a layered channel, easier when email is already running in Klaviyo. We pick based on whether SMS or email is your primary channel.

Will SMS cannibalize my email revenue?

No, done right. The order matters: email subscribers should ALSO be SMS subscribers, not separate audiences. Coordinated channels lift total revenue 20–30% over single-channel programs. Stacked channels (same message, both channels, same time) cannibalize.

What about TCPA compliance?

Strict. Explicit consent at opt-in, clear opt-out instructions, suppression of opted-out numbers, and audit-friendly records. Non-compliant SMS is a lawsuit risk, not just a delivery risk.

Shopify Plus experts

Let's talk Shopify, Shopify Plus and the store you actually want.

An accredited Shopify Plus agency that designs, builds, migrates, supports and grows stores for brands that have outgrown templates. Ready when you are: talk to an engineer about the project.

Get in touch