Email & SMS Marketing

Shopify Email Marketing Agency

Acquisition gets the first order. Email and SMS get the next four. We build the flows, campaigns and segments that turn your existing customer list into predictable monthly revenue.

SAccreditedShopify Plus Partner

We manage retention programs for beauty, subscription and service-commerce brands on Shopify Plus. Trusted by Gene Juarez, KIF Smart Refill, Cooney’s Home Interiors, and 400+ other Shopify brands.
Email & SMS MARKETING Email & SMS MARKETING Email & SMS MARKETING Email & SMS Email & SMS MARKETING Email & SMS MARKETING Email & SMS MARKETING Email & SMS
Email & SMS MARKETING Email & SMS MARKETING Email & SMS MARKETING Email & SMS Email & SMS MARKETING Email & SMS MARKETING Email & SMS MARKETING Email & SMS

who this is for?

Signs You Need An Email Marketing Agency

Email Earns Under 20%

A healthy Shopify store makes 25 to 40 percent of revenue from email and SMS. Yours sits well below that.

Only Three Flows Live

Welcome, abandoned cart and a receipt. Everything between first order and second order is missing.

Campaigns Ship When Someone Remembers

There is no calendar, so sends cluster around promotions and go quiet for weeks in between.

Open Rates Are Falling

The list is growing but engagement keeps dropping, which usually means inbox placement, not content

Everyone Gets The Same Email

First-time buyers, VIPs and lapsed customers all receive identical messages on the same day.

Customers Buy Once

Repeat purchase rate has not moved in a year, so every month starts again from paid acquisition.

what’s included?

What Our Email & SMS Service Covers

One team handles strategy, copy, design, build and reporting. You approve the calendar, we ship it. Conversion work runs alongside it through our Free CRO audit.

Klaviyo Account Build

Full setup or rebuild, including data feeds, catalog sync, custom properties and clean event tracking.

Core Automated Flows

Welcome, abandoned cart, browse abandon, post-purchase, replenishment, winback and VIP, all built and tested.

Campaign Calendar

A monthly send plan mapped to launches, seasons and inventory, agreed with you before anything goes out.

Copy & Design

Every email written and designed in your brand voice, built mobile first and rendered across major clients.

SMS Program

Opt-in collection, compliance, campaign cadence and SMS flows that support email instead of duplicating it.

List Growth

Popups, embedded forms and offer testing tuned to grow the list without flooding it with low-intent signups.

Segmentation Strategy

Behavioural and lifecycle segments so the right customers hear from you at the right frequency.

Deliverability Management

Authentication, domain warming, sunset policies and engagement pruning to keep you out of the promotions pile.

A/B Testing

Subject lines, offers, send times and flow timing tested continuously, with results reported in revenue terms.

Monthly Reporting

Attributed revenue by flow and campaign, list health and next month’s plan, delivered in a single document.
klaviyo · yourstore
CRM · LIVE Flows Campaigns Segments SMS Forms Reporting
FLOW REVENUE UP · WELCOME SERIES
38% of revenue ✓
Attributed Revenue
Shopify retention marketing

Turn Your List Into Predictable Revenue Every Month

Paid acquisition costs more every quarter. The customers you already own do not. We build the automated programs that keep them ordering, then run the campaign calendar that fills the gaps between launches.

38%

Avg. Revenue From CRM

14 days

First Flows Live

400+

Shopify Brands Served
Every stage of the lifecycle

Flows That Cover The Full Customer Journey

A welcome series alone leaves most of the revenue on the table. We map every stage from first signup to lapsed customer, then build the automation that carries people between them.

12+

Flows In A Full Build

100%

Owned By You
WWelcome
BBrowse
CAbandoned Cart
PPost-Purchase
RWinback
SSMS
Email & SMS Lifecycle
◇ AQSA SHAHZAD
The deliverable

What We Ship In Your First 30 Days

Onboarding is not a discovery phase that runs for two months. Revenue-generating automation goes live inside the first fortnight.

Account & Data Audit

We review your platform setup, integrations and historic performance, then document what is broken and what is worth keeping before any build starts.

Lifecycle Map

A single diagram of every stage your customers pass through, showing which messages exist today and which revenue moments are currently unattended.

Core Flow Build

Welcome, abandoned cart, browse abandon and post-purchase written, designed, built and switched on within the first two weeks.

Segment Architecture

Engaged, lapsed, VIP and category-based segments built in your account, with the sending rules that keep frequency appropriate for each.

90-Day Campaign Calendar

Every planned send mapped against launches, seasons and inventory, approved by you before the first campaign goes out.

Reporting Dashboard

A live view of attributed revenue by flow and campaign, plus a monthly written summary of what performed and what changes next.

Metrics we move

The Numbers An Email Marketing Agency Should Report On

Median change across retention accounts in their first 90 days with us. Your list size and current setup determine the realistic range, and we give you that range before you sign anything.
Revenue from email & SMSShare of total store revenue
+41%
Flow revenueAutomation running without manual sends
+57%
Repeat purchase rateSecond and third orders inside 90 days
+18%
List growth rateQualified signups from forms and popups
+29%
Inbox placementDeliverability after list cleaning and warming
+14%
Why Aqsa?

Why Brands Choose Us As Their Email Marketing Agency

Retention is a long relationship, so the way an agency operates matters as much as the work it produces.

Built In Your Account

Everything lives in your Klaviyo, under your billing, with your data. If we part ways, the program keeps running.

Reported In Revenue

We report attributed revenue per flow and campaign, not open rates. You always know what the retainer returned.

Direct To The Team

You work with the people building your program, in a shared channel, with no account manager relaying messages.

How we work?

Our Email Marketing Onboarding Process

Six steps from first call to a running program. Revenue-generating flows are live in week two, and the calendar is running by week four.

STEP 01

Free email audit

We review your current flows, list health and attributed revenue, then show you where the missing revenue sits before you commit to anything.

Week 1
01
02
STEP 02

Strategy & lifecycle map

We agree the segments, the offer logic and the sending frequency, then map every message to a stage in the customer journey.

Week 1–2
STEP 03

Account setup & cleanup

Integrations, authentication, suppression rules and tracking are corrected first, so nothing we build later sits on a broken foundation.

Week 2–7
03
04
STEP 04

Core flows go live

Welcome, cart, browse and post-purchase are written, designed, built and switched on, with SMS layered in where it earns its place.

Week 6–7
STEP 05

Campaign calendar starts

The approved calendar begins sending, with subject lines, offers and send times tested from the first week onward.

Week 7–8
05
06
STEP 06

Optimise and expand

Advanced flows, deeper segmentation and loyalty messaging are added month over month, reported against attributed revenue.

Week 6–7
Compare

Free Audit vs Flow Build vs Full Retainer

Most brands start with the audit, build the foundation, then move to a retainer once the flows prove out. Here is what sits in each tier.

What you get

Free Email Audit

Flow Foundation

Retention Retainer

Account and flow review

Yes

Yes

Yes

Attributed revenue benchmark

Yes

Yes

Monthly

Flows built for you

Not included

8 core flows

12+ and growing

Copywriting and design

Not included

Yes

Yes

Campaigns sent for you

Not included

Not included

8 to 12 per month

SMS program

Reviewed Only

Add-on

Included

Deliverability management

Reviewed Only

Initial setup

Ongoing

Shared Slack channel

Not included

During build

Always on

Commitment

None

One-time project

Rolling 30 days

Cost

$0

$3,900

from $2,800/mo

Engagement Options

Pick the build that fits

Every project is scoped individually, these are starting points, not fixed packages.

$0

no card needed

A manual review of your flows, list health and attributed revenue, with a ranked list of the gaps costing you orders.

most common

$3,900

one time

Your core automation built, branded and switched on, then handed to your team fully documented.

$2,800

per month starting

We run the whole program: strategy, calendar, sending, testing and reporting, month after month.

Proof

Real builds. Verified numbers.

400+Shopify stores built & scaled
$120m+GMV powered by our builds
8wksAvg. time to launch on Plus
92%Retainer renewal rate

Case study

Gene Juarez

The Zenoti booking integration most agencies declined — retail and salon booking unified on Shopify Plus.

Case study

GetKif

Figma to fully custom Shopify theme: pixel-perfect, fast, and editable end-to-end from the Theme Customizer.

FAQs

frequently asked questions

Still curious? Ask us directly — we reply within 12 hours, and it’s an engineer who answers.

Our one-time flow build is $3,900 and managed retainers start at $2,800 per month, scaled to list size and send volume. Every engagement is quoted as a fixed number in writing before work begins, and the audit that precedes it is free.

Core flows go live in week two and start generating revenue immediately, since they trigger on behaviour that is already happening. Campaign performance and deliverability improvements typically take 60 to 90 days to settle.

We build in Klaviyo, Postscript, Attentive and Shopify Email, and work with Recharge and Yotpo data alongside them. If your current platform is limiting revenue we will say so, and migration is quoted separately rather than assumed.

We do. Copy, design and build are all included, produced in your brand voice and reviewed by you before anything sends. You keep approval on every campaign in the calendar.

No. Retainers run on rolling 30-day terms after the first month. Everything is built in your own account under your billing, so the program continues running even if you stop working with us.

A live dashboard shows attributed revenue by flow and campaign, and a written monthly summary covers what performed, what was tested and what changes next. We report revenue rather than open rates.

Frequency is set per segment rather than across the whole list, so engaged customers hear from you more often and quiet ones hear from you less. Unsubscribe and complaint rates are tracked as closely as revenue.

Yes. Opt-in language, consent capture, quiet hours and opt-out handling are configured to platform and regional requirements as part of any SMS program we launch.

Yes. There is no fee and no obligation to continue afterwards. If you decide to work with us, the audit findings become the first month of the roadmap rather than being repeated.

Got a project in mind?

Request a project proposal.

Tell us about your store and goals. A senior engineer — not a sales rep — replies within 12 hours with a written plan and a fixed number.

12h

Reply Time

Fixed

Scope & Price

0

Account Managers

ready to scale?

Partner with a Plus agency that ships like an in-house team

Book a free 30-minute strategy call. You’ll leave with a written migration plan, whether or not we end up working together.