Email and SMS marketing
Shopify email and Klaviyo agency in the USA, for brands that want repeat revenue on a schedule.
Acquisition gets the first order. Email and SMS get the next four. We build the flows, campaigns and segments that turn your existing customer list into predictable monthly revenue.
5.0 on Shopify Partners · Premier Verified on Clutch
Who this is for
Signs you need an email marketing agency
Revenue
Email earns under 20%
A healthy Shopify store makes 25 to 40 percent of revenue from email and SMS. Yours sits well below that.
Flows
Only three flows live
Welcome, abandoned cart and a receipt. Everything between first order and second order is missing.
Cadence
Campaigns ship when someone remembers
There is no calendar, so sends cluster around promotions and go quiet for weeks in between.
Deliverability
Open rates are falling
The list is growing but engagement keeps dropping, which usually means inbox placement, not content
Segments
Everyone gets the same email
First-time buyers, VIPs and lapsed customers all receive identical messages on the same day.
Retention
Customers buy once
Repeat purchase rate has not moved in a year, so every month starts again from paid acquisition.
What’s included
What our email & SMS service covers
One team handles strategy, copy, design, build and reporting. You approve the calendar, we ship it. Conversion work runs alongside it through our Free CRO audit .
Klaviyo account build
Full setup or rebuild, including data feeds, catalog sync, custom properties and clean event tracking.
Core automated flows
Welcome, abandoned cart, browse abandon, post-purchase, replenishment, winback and VIP, all built and tested.
Campaign calendar
A monthly send plan mapped to launches, seasons and inventory, agreed with you before anything goes out.
Copy & design
Every email written and designed in your brand voice, built mobile first and rendered across major clients.
Sms program
Opt-in collection, compliance, campaign cadence and SMS flows that support email instead of duplicating it.
List growth
Popups, embedded forms and offer testing tuned to grow the list without flooding it with low-intent signups.
Segmentation strategy
Behavioural and lifecycle segments so the right customers hear from you at the right frequency.
Deliverability management
Authentication, domain warming, sunset policies and engagement pruning to keep you out of the promotions pile.
A/b testing
Subject lines, offers, send times and flow timing tested continuously, with results reported in revenue terms.
Monthly reporting
Attributed revenue by flow and campaign, list health and next month's plan, delivered in a single document.
Shopify retention marketing
Turn your list into predictable revenue every month
Paid acquisition costs more every quarter. The customers you already own do not. We build the automated programs that keep them ordering, then run the campaign calendar that fills the gaps between launches.
- 38%
- Avg. Revenue From CRM
- 14 days
- First Flows Live
- 400+
- Shopify Brands Served
Klaviyo
Postscript
Yotpo
Smile.io
Recharge
Loop
Every stage of the lifecycle
Flows that cover the full customer journey
A welcome series alone leaves most of the revenue on the table. We map every stage from first signup to lapsed customer, then build the automation that carries people between them.
- 12+
- Flows In A Full Build
- 100%
- Owned By You
- Yotpo
- Smile.io
- Recharge
- Loop
Stamped
Gorgias
The deliverable
What we ship in your first 30 days
Onboarding is not a discovery phase that runs for two months. Revenue-generating automation goes live inside the first fortnight.
Account & data audit
We review your platform setup, integrations and historic performance, then document what is broken and what is worth keeping before any build starts.
Lifecycle map
A single diagram of every stage your customers pass through, showing which messages exist today and which revenue moments are currently unattended.
Core flow build
Welcome, abandoned cart, browse abandon and post-purchase written, designed, built and switched on within the first two weeks.
Segment architecture
Engaged, lapsed, VIP and category-based segments built in your account, with the sending rules that keep frequency appropriate for each.
90-day campaign calendar
Every planned send mapped against launches, seasons and inventory, approved by you before the first campaign goes out.
Reporting dashboard
A live view of attributed revenue by flow and campaign, plus a monthly written summary of what performed and what changes next.
Metrics we move
The numbers an email marketing agency should report on
Median change across retention accounts in their first 90 days with us. Your list size and current setup determine the realistic range, and we give you that range before you sign anything.
Why Aqsa
Why brands choose us as their email marketing agency
Retention is a long relationship, so the way an agency operates matters as much as the work it produces.
Ownership
Built in your account
Everything lives in your Klaviyo, under your billing, with your data. If we part ways, the program keeps running.
Accountability
Reported in revenue
We report attributed revenue per flow and campaign, not open rates. You always know what the retainer returned.
Access
Direct to the team
You work with the people building your program, in a shared channel, with no account manager relaying messages.
How we work
Our Email Marketing Onboarding Process
Six steps from first call to a running program. Revenue-generating flows are live in week two, and the calendar is running by week four.
Free email audit
We review your current flows, list health and attributed revenue, then show you where the missing revenue sits before you commit to anything.
Week 1Strategy & lifecycle map
We agree the segments, the offer logic and the sending frequency, then map every message to a stage in the customer journey.
Week 1–2Account setup & cleanup
Integrations, authentication, suppression rules and tracking are corrected first, so nothing we build later sits on a broken foundation.
Week 2–7Core flows go live
Welcome, cart, browse and post-purchase are written, designed, built and switched on, with SMS layered in where it earns its place.
Week 6–7Campaign calendar starts
The approved calendar begins sending, with subject lines, offers and send times tested from the first week onward.
Week 7–8Optimise and expand
Advanced flows, deeper segmentation and loyalty messaging are added month over month, reported against attributed revenue.
Week 6–7Compare
Free audit vs flow build vs full retainer
Most brands start with the audit, build the foundation, then move to a retainer once the flows prove out. Here is what sits in each tier.
| What you get | Free email audit | Flow foundation | Retention retainer |
|---|---|---|---|
| Account and flow review | Yes | Yes | Yes |
| Attributed revenue benchmark | Yes | Yes | Monthly |
| Flows built for you | Not included | 8 core flows | 12+ and growing |
| Copywriting and design | Not included | Yes | Yes |
| Campaigns sent for you | Not included | Not included | 8 to 12 per month |
| SMS program | Reviewed only | Add-on | Included |
| Deliverability management | Reviewed only | Initial setup | Ongoing |
| Shared slack channel | Not included | During build | Always on |
| Commitment | None | One-time project | Rolling 30 days |
| Cost | $0 | $3,900 | From $2,800/mo |
Engagement options
Pick the build that fits
Every project is scoped individually, these are starting points, not fixed packages.
no card needed
A manual review of your flows, list health and attributed revenue, with a ranked list of the gaps costing you orders.
$0
Scoped individually · fixed price after discovery
- Review of every live flow and campaign
- Attributed revenue benchmark
- List health and deliverability check
- Segment and frequency review
Most common
one time
Your core automation built, branded and switched on, then handed to your team fully documented.
$3,900
Scoped individually · fixed price after discovery
- Everything in the free audit
- Klaviyo setup or full cleanup
- Eight core flows built and tested
- Copy and design in your brand voice
per month starting
We run the whole program: strategy, calendar, sending, testing and reporting, month after month.
$2,800
Scoped individually · fixed price after discovery
- Everything in the flow foundation
- 8 to 12 campaigns per month
- SMS program managed alongside emai
- Continuous flow expansion and testing
Proof
Real builds. Verified numbers.
Every number here is verified with the brand it belongs to.
- Read the case study
Gene Juarez
The Zenoti booking integration most agencies declined — retail and salon booking unified on Shopify Plus.
- Read the case study
GetKif
Figma to fully custom Shopify theme: pixel-perfect, fast, and editable end-to-end from the Theme Customizer.
Frequently asked questions.
How much does an email marketing agency cost?
Our one-time flow build is $3,900 and managed retainers start at $2,800 per month, scaled to list size and send volume. Every engagement is quoted as a fixed number in writing before work begins, and the audit that precedes it is free.
How quickly will we see results?
Core flows go live in week two and start generating revenue immediately, since they trigger on behaviour that is already happening. Campaign performance and deliverability improvements typically take 60 to 90 days to settle.
Do we need Klaviyo, or can you work with our platform?
We build in Klaviyo, Postscript, Attentive and Shopify Email, and work with Recharge and Yotpo data alongside them. If your current platform is limiting revenue we will say so, and migration is quoted separately rather than assumed.
Who writes and designs the emails?
We do. Copy, design and build are all included, produced in your brand voice and reviewed by you before anything sends. You keep approval on every campaign in the calendar.
Are you locking us into a long contract?
No. Retainers run on rolling 30-day terms after the first month. Everything is built in your own account under your billing, so the program continues running even if you stop working with us.
How do you report on performance?
A live dashboard shows attributed revenue by flow and campaign, and a written monthly summary covers what performed, what was tested and what changes next. We report revenue rather than open rates.
Will more emails damage our brand?
Frequency is set per segment rather than across the whole list, so engaged customers hear from you more often and quiet ones hear from you less. Unsubscribe and complaint rates are tracked as closely as revenue.
How customizable is the Shopify Plus checkout?
Yes. Opt-in language, consent capture, quiet hours and opt-out handling are configured to platform and regional requirements as part of any SMS program we launch.
Do you handle SMS compliance?
Yes. There is no fee and no obligation to continue afterwards. If you decide to work with us, the audit findings become the first month of the roadmap rather than being repeated.
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Shopify Plus experts
Let's talk Shopify, Shopify Plus and the store you actually want.
An accredited Shopify Plus agency that designs, builds, migrates, supports and grows stores for brands that have outgrown templates. Ready when you are: talk to an engineer about the project.
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